Refund policy
At JanhviStore, we strive to provide high-quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully.
Returns
We accept returns within 7 days of delivery under the following conditions:
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The product is damaged, defective, or incorrect.
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The product is unused and in its original packaging.
To initiate a return, please contact us at mdmalikkrp@gmail.com with your order details and clear images of the product.
Non-Returnable Items
The following items are not eligible for return:
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Used or damaged products (not caused by us)
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Items without original packaging
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Products purchased under clearance or special sale
Refunds
Once your returned item is received and inspected:
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If approved, your refund will be processed within 5–7 business days
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The refund will be credited to your original payment method
Replacement
We offer replacement for damaged or defective products. Replacement requests must be made within 7 days of delivery.
Cancellation Policy
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Orders can be cancelled within 24 hours of placing the order
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Once the order is shipped, cancellation is not possible
Late or Missing Refunds
If you haven’t received your refund yet:
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Check your bank account again
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Contact your bank or payment provider
If you still need help, contact us at mdmalikkrp@gmail.com
Contact Us
For any questions related to returns or refunds:
📧 Email: mdmalikkrp@gmail.com
Thank you for shopping with JanhviStore!